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Name*

Telephone Number

Email *

Enterprise

Issue title *

Does it have warrant?

Yes

No

Other

Do you have a maintenance contract?

Basic

Advanced

Pro

Other

Issue type *

Detection error

Hardware error

Connectivity issue

Software issue

Request to repair

Other

Device Serial Number *

Device Type *

Stationary Detector (DAU)

Portable Detector (SENDESCOPE)

Stationary Neutralizator (SJ)

Portable Neutralizator (SJ BOX)

Handheld Neutralizator (HD03)

Server / Isolated Server (GATE)

Other

Detailed description of the problem*

Have you tried any solution before?

Does the problem affect critical system operation? *

Yes, the system is not usable

No, but it affects significantly

No, its a minor issue

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